Privacy Policy

Privacy Policy

At Gemsbymar, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use and protect your personal information when you use our website, as well as your rights in relation to that information.

We collect different types of personal information, including:

- Contact Information: name, address, email and phone number.

- Account Information: login details, password and purchase history.

- Payment Information: credit/debit card details or other payment methods.

- Browsing Information: data about your use of our website, including IP address, browser type, pages visited and browsing time.

- Voluntary Information: any other information you choose to provide to us voluntarily, such as in surveys or comments.

Use of Information

We use your personal information for various purposes, including:

- Order Processing: manage and ship your orders, process payments, and provide updates on the status of your orders.

- Customer Service: answer your queries, solve problems and provide assistance.

- Website Improvement: Analyze the use of the website to improve its design, functionality and content.

- Marketing: sending you offers, promotions and updates, provided that you have given your consent to receive such communications.

- Security: to protect our website and prevent fraud and unauthorized activities.

Share Information

We may share your personal information with third parties in the following circumstances:

- Service Providers: Third parties who assist us in operating our website, processing payments, and shipping orders, provided such providers are required to protect your personal information.

- Legal Obligations: When we are legally required to disclose your information, for example, in response to a court order or government request.

- Business Transfers: In the event of a merger, acquisition or sale of all or part of our assets, your personal information may be transferred to the new business entity.

Data Protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no security system is completely foolproof, so we cannot guarantee the absolute security of your information.

User Rights

You have rights over your personal information, including:

- Access: request a copy of the personal information we hold about you.

- Rectification: correct any inaccurate or incomplete information.

- Deletion: request deletion of your personal information in certain circumstances.

- Restriction: limit the processing of your personal information.

- Portability: receive your personal information in a structured format and transfer it to another controller.

- Objection: object to the processing of your personal information on legitimate grounds.

To exercise these rights, you may contact us at any time using the contact information provided below.

gemsbymar@gmail.com

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will post any changes on this page and, if the changes are significant, we will notify you by email or by means of a notice on our website.

Contact

If you have any questions or concerns about this privacy policy or how we handle your personal information, please feel free to contact us:

gemsbymar@gmail.com +34 684229142